Welcome back. So much has happened since the last blog posts. New topics have come to mind that I can't wait to share with you but since I promised we'd continue with the client and stylist do's and don'ts, that's what I'll do. If you missed the last blog post, "Why the Hair Industry is Viewed At Times As Unprofessional", just click the link. I'm excited about the information that I have to share for the remainder of the year. If I were you, I'd think twice about not checking in bi-weekly.
Let's all welcome June. Can you believe that we are already half way through the year? Where has the time gone? Now is a good time to reevaluate your goals and see if you've accomplished any of them as of yet and what you need to do to accomplish them if you haven't. For some, a great goal should be changing their unprofessional behavior as a stylist in the industry. Let's discuss a few ways in which you can do that.
1. Stylists, let's start by making your IG pages public. You are in a visual business. Potential clients come to your page in order to view your work. There's nothing worst than to go to a stylist's page only to find out that I have to ask to view your work. Make it easier on you and the client and make your page public.
2. Stylists, treat your business as if you had to punch a clock. Set some business hours and stick to them. There's nothing worst than to see your hours posted and you not be there when you say you will.
3. Stylists, let's stop booking appointments for one time and showing up 3-4 hours later. People have places to go and things to do. They don't have all day to spend with you. We must do better.
4. Clients, call and inquire about appointments during normal business hours. Just because a stylist is on social media at 2 am doesn't mean it's a great time to call for an appointment. Respect their time and space.
5. Clients, when your hair needs any type of repairs, please go back to the stylist that originally serviced you. It is not fair to ask a different stylist to fix another stylist's work . If that stylist was good enough to fix it, they should've been good enough to service you in the 1st place. Do everyone a favor and go to the original stylist and allow them to fix what needs to be fixed.
6. Clients, book an appointment when and only when you have all of your supplies. For example, your hair. It is not the stylist fault when your appointment rolls around and your hair has yet to arrive. Now you lost out on your deposit because the appointment was cancelled. That is not their fault that is your poor planning. They were ready for you and your appointment, you weren't. The person to take it up with would be the hair company.
All 6 recommendations mentioned above will definitely help the industry look a little more professional on both ends of the spectrum. Everyone has a part to play. Clients do things that annoy stylists and stylists do things that annoy clients. Can't we all just get along? Since they both need each other, it's time to work it out and see where each other can help each other.
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Oneka pronounced O-knee-ka
(Not only THEE Glam Administrator but also your favorite Delta and Virgo.
Lord, I pray that my words and info will touch all those in need to hear what I have to say and share. I pray that all info shared will make changes in lives as well as businesses. Those that are supposed to be here, will hear about it and be changed as a result. Now do it Lord.
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